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Privacy Policy

 

We are committed to protecting your privacy. We will only use the information that we collect about you lawfully in accordance with GDPR 25th May 2018,  the Data Protection Act 1998, and according to the Which? Web Trader Code of Practice. 

 

We take responsibility for your data very seriously, and we do NOT sell data on to third parties.

 

We collect information from you for 2 reasons: firstly, to process your order and secondly, to provide you with the best possible service. We will not email you in the future unless you have specifically given us your consent. We will give you the opportunity to unsubscribe from  any marketing email from us. We will  email about your order, and follow it up, including asking Feefo, an independant review site, to follow up your order with you. For their terms, please see their site.

 

The type of information we will collect about you includes:

  • your name
  • address
  • phone number
  • e-mail address
  • credit / debit card details (This is all handled by Secure Trading, we do not hold any credit/debit card data)

 

We will never collect sensitive information about you without your explicit consent. The information we hold will be accurate and up to date.

 

You can check the information that we hold about you by checking your Account details Go to Checkout and put in your email address and password. If you find any inaccuracies you can let us know and we will amend them, or if you want your address details removed from our database, contact us and we can do this for you.

 

The personal information which we hold will be held securely in accordance with GDPR, our internal security policy,  and the Which? Web Trader Code. We may use technology to track the patterns of behaviour of visitors to our site. This can include using a "cookie" which would be stored on your browser. You can modify your browser to prevent this happening.  Please see below a bit more detail. 

 Cookies - what are they?

  A cookie is a small amount of data, which often includes a unique identifier that is sent to your computer or mobile phone browser from a website's computer and is stored on your device's hard drive. Each website can send its own cookie to your browser if your browser's preferences allow it, but (to protect your privacy) your browser only permits a website to access the cookies it has already sent to you, not the cookies sent to you by other websites. Many websites do this whenever a user visits their website in order to track online traffic flows.

 During the course of any visit to SuitsMen and LucyAlice  websites, the pages you see, along with a cookie, are downloaded to your device. Websites do this because cookies enable website publishers to find out whether the device (and probably its user) has visited the website before. This is done on a repeat visit by checking to see, and finding, the cookie left there on the last visit.

 

 How do SuitsMen and LucyAlice use cookies?

  They help us to improve our site and to deliver a better and more personalised service. They enable us:

a)  To estimate our audience size and usage pattern.

b)  To store information about your preferences, and so allow us to customise our site according to your individual interests.

c)  To speed up your searches.

d)  To recognise you when you return to our site.

e)  And to store your size data, so you do not have to remember when you return.

 

Third Party Cookies on the SuitsMen and LucyAlice website pages

Please note that during or after your visit to a SuitsMen and LucyAlice website you may notice some cookies that are not related to SuitsMen and LucyAlice. When you visit a page with content embedded from, for example, YouTube or Flickr, you may be presented with cookies from these websites. The Company does not control the dissemination of these cookies. You must check the third party websites for more information about these.

 

Refusing to accept cookies

  You may refuse to accept cookies by activating the setting on your browser which allows you to refuse the setting of cookies. However, if you select this setting you may be unable to access certain parts of our site. Unless you have adjusted your browser setting so that it will refuse cookies, our system will issue cookies when you log on to our site.

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Please be assured that we only use technology to give our customers a better buying experience, not to sell on to others. The information collected in this way can be used to identify you unless you modify your browser settings. If you have any questions/comments about privacy,  please  email us.